General terms and conditions and customer information
I. General Terms and Conditions of Business
§ 1 Basic provisions
(1) The following terms and conditions apply to all contracts that you conclude with us as the supplier (SOUL SURFING UN.LTD) via the andreasgoldemann.com website. Unless otherwise agreed, the inclusion of any of your own terms and conditions is objected to.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, upon conclusion of a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of download products (digital content that is not delivered on a physical data carrier).
(2) As soon as we place the respective download product on our site, we make you a binding offer to conclude a contract under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows: The download products intended for purchase are placed in the „shopping cart“. By clicking on the corresponding button in the navigation bar, you can call up the „shopping cart“ and make changes there at any time. After calling up the „Checkout“ page and entering your personal data and payment terms, all order data is displayed once again on the order overview page. Before submitting your order, you have the opportunity to check all details again, to change them (also via the „back“ function of your Internet browser) or to cancel the purchase. By submitting the order via the „pay order“ button, you declare your acceptance of the offer in a legally binding manner, whereby the contract is concluded.
(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partially automated by email. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured and, in particular, that it is not prevented by SPAM filters.
§ 3 Usage licence for download products
(1) The download products offered are protected by copyright. You will receive a simple user licence for each download product purchased from us, unless otherwise stated in the respective offer.
(2) The simple user licence includes the permission to save and/or print a copy of the download product for your personal use on your computer or other electronic device. Any further copy is prohibited. You are expressly prohibited from modifying or editing a file or parts thereof and from making it available in any way to third parties, either privately or commercially.
§ 4 Right of retention
You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.
§ 5 Choice of law
(1) The law of the Republic of Cyprus shall apply. In the case of consumers, this choice of law only applies insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state of the consumer’s habitual residence (principle of favourability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
II. Customer information
1. Identity of the seller
SOUL SURFING UN.LTD Apostolou Pavlou 16, 2nd Floor 8046 Paphos Cyprus
Email: support@andreasgoldemann.com
Legal representative: Andreas Goldemann
Alternative dispute resolution: The European Commission provides a platform for the extrajudicial online settlement of disputes (ODR platform).
2. Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the possibilities of correction are carried out in accordance with the provisions on „Conclusion of the contract“ in our General Terms and Conditions (Part I).
3. Contract language, storage of the contract text
3.1 The language of the contract is English.
3.2 The complete text of the contract is not stored by us. Before submitting the order, the contract data can be printed or saved electronically using the print function of your browser. After receipt of the order by us, the order data, the information required by law for distance contracts and the General Terms and Conditions will be sent to you again by email.
4. Essential characteristics of the goods or service
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and terms of payment
5.1 The prices listed in the respective offers as well as any shipping costs represent total prices. They include all price components, including all applicable taxes.
5.2 Since the goods are delivered by download, no shipping costs are incurred.
5.3 The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.
5.4 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
5.5 Unless otherwise agreed, payment for booked courses must be made at the latest on the course date on site before the course begins; otherwise, there is no entitlement to participation.
6. Terms of delivery
6.1 The terms and conditions of delivery, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.
7. Statutory liability for defects
The statutory rights regarding liability for defects apply.
Last updated: 22 July 2026